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COS I LOVE YOU

// Overview

Event Management App
Tools
Figma
Adobe Illustrator
Adobe Photoshop
Duration
2 Months
Role
UX / UI / Research
Platform
Mobile App
Awards
Summary

This mobile app was designed to manage volunteers and the events where they serve. COS I Love You is a non-profit organization in Colorado Springs that meets tangible needs in the city by connecting organizations and churches to the areas that need it most. The goal of this app was to provide a centralized location for people to find areas to serve the city of Colorado Springs, CO.

No items found.
A volunteer event management app for a Colorado Springs non-profit organization to manage volunteer events and the members that attend.
A volunteer event management app for a Colorado Springs non-profit organization to manage volunteer events and the members that attend.
Next: Discovery

COS I LOVE YOU

// Discovery

Event Management App
Things I Did
  • Analyzed COSILY’s mission and goals
  • Facilitated a UX session with the Executive Director and Project Manager to determine the best direction for an app
  • Created storyboards and went through brainstorm exercises like crazy 8s
  • Conducted interviews with volunteers and event coordinators around the country
  • Competitive audit of volunteer websites and event management apps
  • Created multiple user personas and a user journey map
Challenges
1
No centralized list of volunteer opportunities
2
No categorized lists of opportunities
3
Communication is difficult and frustrating
No items found.
A volunteer event management app for a Colorado Springs non-profit organization to manage volunteer events and the members that attend.
A volunteer event management app for a Colorado Springs non-profit organization to manage volunteer events and the members that attend.
Next: Design

COS I LOVE YOU

// Design

Event Management App
Things I Did
  • Created a sitemap of existing website features and added in event functionality
  • Created sketch and digital wireframes
  • Prototyped and tested the low-fidelity version of the app with 5 participants
  • Added a Profile button for quicker access to account items
  • Moved “Resources” page out of the main navigation, as it isn’t a primary app function
  • Split the “Schedule” page into two pages:  “Serve” and “My Schedule”
No items found.
No items found.
A volunteer event management app for a Colorado Springs non-profit organization to manage volunteer events and the members that attend.
Next: Launch

COS I LOVE YOU

// Launch

Event Management App
Final Thoughts
  • Created a basic design system using existing brand elements and guidelines
  • Conducted another round of user testing with the high-fidelity prototype‍
  • Designed a companion website with access to additional resources and links to download the app
  • Created a separate interface for the “Event Coordinator” side of the app
  • Handed off Figma files to COS I Love You team
A volunteer event management app for a Colorado Springs non-profit organization to manage volunteer events and the members that attend.
A volunteer event management app for a Colorado Springs non-profit organization to manage volunteer events and the members that attend.
A volunteer event management app for a Colorado Springs non-profit organization to manage volunteer events and the members that attend.
A volunteer event management app for a Colorado Springs non-profit organization to manage volunteer events and the members that attend.
Next: Woodmen Valley
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